If you have a complaint about my work, this should be directed to the BACP, the body responsible for issues of professional conduct.
The new General Data Protection Regulation (GDPR) came into effect on 25th May 2018, replacing the Data Protection Act 1998. This requires me to provide you with information on how I store your data, why and for how long.
I collect personal information to provide you with the best possible service (for example, name / DOB / GP / medication details and personal history). Your personal information is not shared with anyone unless I am legally obliged to do so (i.e. by the court), and my notes are stored in a locked file which only I have the key to. I keep these for 12 months after we have finished our work together or as required by the insurance company I am indemnified with.
You have certain rights concerning the information I hold relating to you; full details can be found on the Information Commissioner’s Website (ICO) or by calling 0303 123 1113.
The entire therapeutic relationship is built on trust and openness between you (the client) and I (the counsellor), please ensure you’re happy with our agreement before signing the Contract and feel free to ask questions wherever necessary. The Contract is sent to the client after the initial assessment has been completed and before counselling commences.